Refund Policy
1. Refund Eligibility
At Adivasi Naturals Hair Oil, we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied, we offer a refund under the following conditions:- Timeframe: You can request a refund within 15 days of the delivery date of your order.
- Condition: The product must be returned in its original packaging, unopened, and intact. We do not accept returns or issue refunds for products that have been opened or used.
2. How to Request a Refund
To request a refund, please follow these steps:- Contact Us: Notify us of your intent to return the product by contacting our customer service team within 15 days of receiving your order. Provide your order number and reason for the return.
- Phone Numbers:
- (+91)-8073-473246
- (+91)-6362-349650
- Email: contact@adivasinaturals.com
- Phone Numbers:
- Return Authorization: We will review your request and, if it meets our refund policy criteria, provide you with a return authorization.
- Return the Product: Once you have the return authorization, securely pack the unopened product in its original packaging and send it back to us. We recommend using a trackable shipping method to ensure safe delivery.
3. Refund Process
- Inspection: Upon receiving the returned product, we will inspect it to ensure it meets our refund policy criteria.
- Refund Issuance: If the product is in its original condition and unopened, we will process your refund. The refund will be issued to the original payment method used for the purchase. Please allow 7-10 business days for the refund to appear in your account.
4. Non-Refundable Items
We do not accept returns or issue refunds for products that have been opened, used, or damaged after delivery.5. Contact Us
For any questions or concerns about our refund policy, please contact our customer service team:- Phone Numbers:
- (+91)-8073-473246
- (+91)-6362-349650
- Email: contact@adivasinaturals.com